A Dentist...Likes To See...These Types Of Patients...Get Up Out Of The Chair...And...Leave Quickly!......Part 2...

 

 "You Have to..Fix My Tooth!...

...You Have To...Fix It...Now!...And...I'll Have Insurance...In...

...Three Months!"...

“Let Me first Preface 

by saying that 

I love My Patients 

and I am 

so Passionate about 

Dentally-treating them 

that, 

when I think about it… 

I’d probably do it for Free…

...Well..

..not Quite Free…

...but you know what I mean!

 

 And we, 

as Practicing Dentists, 

with 

Offices to support 

and 

Financially Profit from, 

usually can hum to the frequencies of 

our ‘Clinical Personalities! 

As we go about performing 

the flow 

of the productive work, 

and things, 

for the most part, 

we like it when it all

runs smoothly, 

with some satisfactory predictability…

 

However, 

in a small number of cases, 

a patient or two may 

present themselves as 

‘obstacles ‘

to achieving an 

efficient work pattern.

Now, 

I can understand 

when Patients 

have some 

minor complications 

every once in a while, 

yelling loudly

on the cell phone

in the chair,

but then...

there are others that 

are definitely not 

‘good fits’ 

with my Practice Philosophies!

And when things get 

too out of hand, 

those Patients 

are encouraged, 

verbally and in writing, 

to find their Dentistry elsewhere! 

And Show them the Door!

So, yes...there are some people that 

I would like to see 

leave My Office, 

not only sooner or later, 

but 

Sooner and Sooner Than That!

And dental Offices are

'Smoke-free Zones!'

Some complain about 

how they are 

wrongly treated by 

the Receptionist every visit!...

Others may think that the 

World is unfair to them, 

so they must 

‘Return the Favor!’

And some of them 

may actually be ‘too coo-coo 

for Coco Puffs!”

And some come up

with all kinds of reasons

for 

not

paying on their accounts!

Of course,

Open Hostility

is an

Immediate Disqualifier!...

And some patients say that

everybody is Rude...

when

they are the Problem!

And I have some 'Flabbergasted Colleagues' that

share some of these

Same Issues!

I can understand Disruptors of Technology, but not 

Disruptors of my Office Business!...I give them all 

referrals to satisfy Legal requirements....

So, 

however

the unruly Patients 

walk out of the Door,

as long as

they are gone...

...that's all that Matters!

 

.....

....Other Dentists also

share their thoughts on

the types of Patients that

'deselect themselves' 

as clients 

of the Practice:

"Look!...I run a very busy practice, and...

I need  the people who I treat

to act like

'part of the Family,'

...not... the

'Problem Child

of the Family!'"

"Most of my Practice depends on

'soothing the psyche'

of the Patients...

...not 

psycho-

analyzing them!... No matter

how much they 

may need it!"

"Now some of my long-term Patients 

always ask,

"Does that Procedure

really have to 

cost 

that much?"

"One time, a Patient who

seemed to doubt my abilities

was offered a choice to 

put up with me

or go to the other

Dentist across the hall!...They stayed!"

Another dentist chimes in:

"Some Patients try and ruffle my feathers!...

One of them 

told my Hygienist 

that her

breath was really toxic! And...she reacted by 

leaving for the rest of the day!...

...The same patient tried that 

same thing on me, 

then...

...I whispered the same

in her ear and

she

just 'lost it!'"

"But...no matter...my Dental Practice

is a dynamic place, 

because...

...sometimes I need my patients more than they 

need Me!"

When things get a little

'unhinged' in the Dental Setting

many Professionals take

'preventive actions!'